Bukovox

Frequently Asked Questions

Everything you need to know about Bukovox

Getting Started

Bukovox is a voice preservation platform that lets you record, receive, and safely store voice recordings from the people who matter most. Whether it's a grandparent's stories, a partner's "good morning," or a child's first words, Bukovox keeps those voices safe forever.

Yes! The free tier includes up to 5 voice recordings and up to 3 trusted senders. For unlimited recordings and senders, Premium is available at $4.99/month or $47.88/year (save 20%). You can upgrade or cancel anytime from Account Settings.

1. Create a free account at bukovox.com
2. Record a voice or invite a loved one to send one
3. Your Voice Vault stores everything safely

It takes less than a minute to set up.

Trusted Senders

1. Go to the Trusted Senders tab
2. Click "+ Add Sender"
3. Enter their name and relationship type
4. Share the generated link with them
5. They record or upload through the link
6. The recording lands in your Voice Vault

They don't need a Bukovox account.

Relationship type helps you organize your senders. Options include Spouse/Partner, Parent, Child, Sibling, Grandparent, Friend, and Other. This helps you find and filter voices in your vault by who sent them.

Yes. Go to Trusted Senders, find the person, and click "Revoke." They will no longer be able to send you new recordings. Any recordings they already sent will remain in your vault (you can delete those separately if you wish).

Voice Messages

Free accounts can record up to 3 minutes per voice. Premium accounts can record up to 10 minutes. You can record directly in your browser or upload audio files in MP3, WAV, OGG, or M4A format.

Yes! Both vault owners and trusted senders can schedule recordings for special occasions like birthdays, anniversaries, Christmas, and more. Scheduled delivery is a Premium feature. Recurring messages can repeat every year on the same date. You can schedule up to 10 years in advance.

Yes. You can play and download any of your voice recordings at any time from the Voice Vault.

Subscription

Premium ($4.99/month or $47.88/year — save 20%) gives you unlimited voice recordings, up to 10-minute recordings, unlimited senders, scheduled voice delivery, batch download, and priority support. Free accounts are limited to 5 voice recordings and 3 senders.

You keep Premium access until the end of your billing period plus a 14-day grace period. During this time you can download all your voices. After the grace period, voices beyond your 5-voice free limit will be locked. We recommend downloading your voices before the grace period ends.

Privacy and Security

Yes. Your recordings are private to your account. We never listen to, analyze, or share your recordings. Only you and the people you choose to share with can access them. See our Privacy Policy for full details.

No. Senders can only record and send messages. They cannot see your vault, other senders, or any messages from other people. Each sender link is unique and only allows uploading.

Yes. Go to Account Settings and select Delete. This will permanently remove your account and all associated data, including all voice recordings, sender configurations, and personal information. This action cannot be undone.

Troubleshooting

Check that your file is in a supported format (MP3, WAV, OGG, M4A), is within the recording limit (3 minutes free, 10 minutes Premium), and your internet connection is stable. If you are on the free tier, make sure you have not reached the 5 voice limit. If the problem continues, contact support.

1. Make sure you copied the full link
2. Check that you haven't revoked the sender's access
3. Try generating a new link from the Trusted Senders tab

If none of that works, contact support.

Still have questions?

We're here to help. Contact our support team.

Contact Support
← Back to Bukovox
© 2026 Bukovox. Preserve the voices that matter most.